Quality Policy

1. infiniti is committed to a fine quality standard that governs ever single action we do, always, and at all times.

2. Quality control and assurance is a day-to-day top priority that is undertaken strictly by us.

3. We are determined to manufacture and supply furniture products that can definitely gain customer satisfaction

4. Our products are designed and produced to be safe, reliable, and durable, to preserve its quality and shape over frequent usage, and longer than others.

5. Products are manufactured from finest raw material i.e. double-layer fabric, hardwood beech wood, and durable long-life foam that do not shrink after couple of months.

6. We cherish details from a holistic perspective down to the smallest and deepest details in every product.

7. Service excellence is one of our cornerstones to make sure our customers are always happy in their customer experience.

8. Customer-centric we are and remain so, whereas the voice of customer (VOC) continues to be our key driver to meet our custumer's ambitions successfully.

9.Customers are welcomed to voice out any idea and/or suggestion that could help us to better meet their ambitions and expectations

10. We realize the importance of ongoing improvement, thus we regularly invest in research and development.